Privacy Policy

Eltrivon Technologies (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect through this website, why we collect it, and the choices you have. It applies to https://www.eltrivon.com and to enquiries you send us through it.

Information we collect

We collect only what we need to respond to you and run the site.

• Information you give us. When you submit the enquiry form we collect your name, business name, email address, phone or WhatsApp number, the service you are interested in, an optional budget range, and your project description.
• Information sent automatically. Our hosting provider records standard technical data such as IP address, browser type, and pages requested. This is used for security, troubleshooting, and preventing abuse of the enquiry form.

We do not ask for financial details, identification documents, or passwords through this website, and you should never send them to us by email.

How we use your information

• To respond to your enquiry and discuss your project.
• To prepare proposals, scope documents, and quotations you have asked for.
• To provide services, support, and maintenance under an agreement with you.
• To protect the website from spam, abuse, and automated submissions.

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Cookies and analytics

This website does not set advertising or tracking cookies. If analytics are added in future to understand which pages are useful, this policy will be updated first, and any measurement will be configured to avoid collecting information that identifies you personally.

Third parties

A small number of services process data on our behalf so the site can function:

• Hosting provider — serves the website and keeps standard server logs.
• Email provider — delivers enquiry form submissions to our inbox.
• Google Maps — the embedded map on the contact section is loaded from Google, which may set its own cookies when the map loads.

If you contact us on WhatsApp, that conversation is also subject to WhatsApp’s own privacy terms.

How long we keep it

Enquiry correspondence is kept for as long as needed to respond and, where a project follows, for the duration of our business relationship plus any period required for tax and accounting records. You can ask us to delete your enquiry at any time.

Security

The site is served over HTTPS, enquiry submissions are rate limited, and access to our inbox is restricted. No system is completely secure, but we take reasonable technical and organisational measures to protect the information you share.

Your choices

You can ask us to provide a copy of the information we hold about you, correct anything inaccurate, or delete it. Email info@eltrivon.com and we will respond within a reasonable period.

Children

This website offers business services and is not directed at children. We do not knowingly collect information from anyone under 16.

Changes to this policy

If this policy changes, the revised version will be published on this page with an updated date at the top.

Contact us

Questions about this policy can be sent to info@eltrivon.com, by phone on +92 323 7446032, or by post to Eltrivon Technologies, Muazam Colony, Sialkot Road, Gujranwala, Pakistan.